The Automation

Outside Dimensions: 56.5”W x 51.65”H x 21”D

Cooking Surface

• Direct: 3/8 304T Stainless Steel rod grate
• Indirect: Nickel Plated Grills

Cooking Area

• 784 square inches: 10" x 18" direct cooking; 18" x 18" indirect; 10" x 28" top rack
• Warming drawer 19" x 13" x 4"

Temperature Settings: 170-600° F

Shipping Weight: 330 lbs.

Included Equipment: Warming Drawer, Side Shelf, Operator's Manual, Casters, Pellet Drop, Meat Probe Slide Opening, Utensil Holder

Hopper Capacity: 22 lbs

Fuel Usage: 1.2 lbs to 2 lbs pellets per hour at 400° F

Construction and Insulation: Non-insulated

Refund Policy for the The Automation BBQ Smoker

Thank you for choosing our The Automation Smoker. We aim to ensure your complete satisfaction with our products. Here's our refund policy:

• Returns for Reasons Other Than Manufacturer Defects: If you decide to return the Offset BBQ Smoker for any reason not related to manufacturing defects, please note the following:
• Freight Fees: You will be responsible for all shipping and handling costs associated with returning the product to us. This includes both the original shipping fee (if applicable) and the cost to return the smoker to our facility.
• Restocking Fee: We charge a 15% restocking fee on the purchase price of the smoker. This fee helps cover the costs of processing, inspecting, and restocking the returned item.
• Exceptions: This policy does not apply to returns due to manufacturing defects, damage during shipping, or if the product does not match its description. In such cases:
• We will cover the cost of return shipping.
• No restocking fee will be applied.
• A 4% processing fee will be applied to all cancelled orders to cover transaction and administrative costs. This fee will be deducted from the refund amount. Thank you for your understanding.

Return Process:

1. Contact our customer service team within 30 days of receipt to initiate a return.
2. Provide your order number, the reason for the return, and any relevant photos or documentation if applicable.
3. Once approved, you will receive instructions on how to ship the smoker back to us. Please ensure the product is returned in its original packaging and condition, less normal wear from use.

Condition of Returned Goods:

• The product must be returned in a clean, unused condition (except for normal use to determine fit or function) to be eligible for a refund minus the restocking fee. Any signs of excessive use or damage not due to manufacturing defects may result in a partial or denied refund.

Refund Timeline:

• Refunds, minus any applicable fees, will be processed within 14 business days of receiving your returned item, provided it meets the return condition criteria. Your refund will be credited to the original method of payment.

We appreciate your understanding and encourage you to contact our customer service for any questions or assistance with this policy. Thank you for choosing our The Automation!

Shipping is charged at a flat rate, determined by your destination's zone. Please refer to the map provided in the product photos. The rates are as follows:

• Zone 1: $450.00
• Zone 2: $350.00
• Zone 3: $450.00